Privacy Policy
Last updated: December 3rd 2024
1. Introduction
Triton Labs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you use the Grogg website (grogg.app) and Service.
2. Data We Collect
2.1 Personal Data
- First and last name
- Email address
- IP address
- Device identifiers
2.2 Automatically Collected Data
- Usage analytics (e.g., pages visited, actions performed)
2.3 Email Address Policy
We treat email addresses containing "+" tags (e.g., johndoe+a@gmail.com) as equivalent to their base forms (e.g., johndoe@gmail.com). Consequently, only the initial registration using such an email address will be permitted; subsequent attempts with variations of the same base email will be rejected.
3. Why We Collect Data
We collect your data to:
- Improve our product and provide a better user experience.
- Authenticate your account and validate your license.
- Notify you about updates or issues with the Service.
4. Data Retention
- Personal data (name and email) is retained indefinitely unless a deletion request is made.
- IP addresses and device identifiers are stored to enforce single-device license usage.
5. Your GDPR Rights
As a user within the EU, you have the following rights:
- Access: View the personal data we hold about you in your profile on our website.
- Deletion: Contact hello@grogg.app to request deletion of your data. Note that this will deactivate your account.
- Data Portability: Request an export of your personal data.
- Rectification: Contacthello@grogg.app to request corrections or updates to your personal data.
- Restriction: Request a temporary restriction on the processing of your personal data, such as if you contest its accuracy or object to its use.
- Objection: Object to the processing of your personal data for specific purposes, such as direct marketing or automated decision-making.
- Automated Decision-Making: If applicable, you have the right to contest automated decisions made about you and request human intervention.
- Purpose Inquiry: You may inquire about the specific purposes for which we process your data.
- Complaint: If you believe your rights under GDPR have been violated, you have the right to file a complaint with your local data protection authority.
To exercise any of these rights, please contact us athello@grogg.app. We will respond to your request within 30 days as required by GDPR.
6. Cookies
We do not use cookies for tracking. However, usage analytics may rely on Google Analytics, which uses cookies.
7. Data Sharing
We do not share your data with third parties except:
- Payment Processor: Lemon Squeezy
- Authentication: Kinde
- Analytics: Google Analytics
We do not transfer your data outside the EU.
8. Data Breaches
In the event of a data breach, affected users will be notified via email within 72 hours.
9. Contact
For data-related inquiries or requests, please contact:
Email: hello@grogg.app